1. Acceptance of Terms
By using Ascend Group Media's website and services, you agree to these Terms & Conditions. If you do not agree, do not use our services.
Legal
Terms & Conditions
Effective date: 18th March 2025
2. Services Provided
The company offers digital marketing, consulting, web development, and related services with the ability to modify offerings at their discretion.
3. Intellectual Property
All proprietary materials including text, graphics, logos, and software remain exclusively owned by the firm. Unauthorized use, copying, or distribution is prohibited without written consent.
4. User Responsibilities
Users must provide accurate and lawful information, avoid misusing or reproducing content, and comply with applicable legal requirements.
5. Payment & Refund Policy
Payment must occur before service commencement unless otherwise negotiated. All payments are non-refundable, except at our sole discretion. Late payments may trigger service suspension.
6. Limitation of Liability
The company disclaims responsibility for losses from service use, technical problems, cyberattacks, downtime, and content errors. Liability is capped at amounts paid for services.
7. No Guarantees or Warranties
Services are provided as is without warranties. The firm does not guarantee specific outcomes (e.g., ranking improvements, sales, or conversions).
8. Confidentiality & Non-Disclosure
Client confidentiality is respected, but the company isn't liable for third-party breaches.
9. Third-Party Services
External platforms are used. The firm bears no responsibility for their terms, performance, or conduct.
10. Termination of Services
Services may be terminated for violations, fraudulent behavior, or payment failures.
11. Indemnification
Users indemnify the company from claims arising from service misuse.
12. Governing Law & Dispute Resolution
South African law governs these terms. Disputes proceed through negotiation or arbitration before litigation.
13. Changes to These Terms
Updates may occur anytime; continued use constitutes acceptance.
14. Contact Information
Inquiries directed to info@ascendgroupmedia.com.