Effective Date: 18th March 2025
1. Acceptance of Terms
By using Ascend Group Media‘s website and services, you agree to these Terms & Conditions. If you do not agree, do not use our services.
2. Services Provided
We offer digital marketing, consulting, web development, and related services (“Services”). Services may change at our discretion.
3. Intellectual Property
All content, branding, and materials provided by Ascend Group Media (including text, graphics, logos, and software) are our exclusive property. You may not use, copy, or distribute any content without our written permission.
4. User Responsibilities
By using our services, you agree to:
- Provide accurate and lawful information.
- Not misuse, reproduce, or exploit our content.
- Follow all applicable laws and regulations.
5. Payment & Refund Policy
- Payment is required before services commence, unless otherwise agreed.
- All payments are non-refundable, except at our sole discretion.
- Late payments may result in service suspension.
6. Limitation of Liability
Ascend Group Media is not responsible for:
- Any losses, damages, or claims resulting from service use.
- Technical issues, cyberattacks, or downtime.
- Errors, omissions, or inaccuracies in content or services.
In no event shall Ascend Group Media be liable for direct, indirect, or consequential damages exceeding the amount paid for our services.
7. No Guarantees or Warranties
We strive for the best results but do not guarantee specific outcomes (e.g., ranking improvements, sales, or conversions). Our services are provided “as is” without warranties.
8. Confidentiality & Non-Disclosure
We respect client confidentiality. However, we are not liable for any third-party breaches or leaks.
9. Third-Party Services
We may use third-party tools (e.g., Google Ads, Facebook, SEO platforms). We are not responsible for their terms, performance, or actions.
10. Termination of Services
We reserve the right to terminate services at any time if a user:
- Violates these Terms & Conditions.
- Engages in fraudulent or unethical behavior.
- Fails to make timely payments.
11. Indemnification
You agree to indemnify and hold Ascend Group Media harmless from any claims, damages, or expenses resulting from your misuse of our services.
12. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of South Africa. Any disputes will be resolved through negotiation or arbitration before legal action.
13. Changes to These Terms
We may update these Terms at any time. Continued use of our services means you accept any changes.
14. Contact Information
For questions about these Terms & Conditions, contact us at:
📧 info@ascendgroupmedia.com